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iPhone 14 Pro Cellular Connection Issues

Is anyone else having major issues with their cellular service on the iPhone 14/14 Pro series? Ever since switching from my iPhone 13 Pro Max, I've had nothing but constant issues which include:

- Slow data (at times even when right next to a 5G UW tower)

- Frequent cellular service drops - noticing this happen especially when the phone switches on 5G, but even happens when my phone is on Wi-Fi calling (this is to the point where I cannot reliably use texting for SMS)

iPhone 14 Pro Max, iOS 16

Posted on Sep 26, 2022 7:16 AM

Reply
98 replies

Oct 25, 2022 11:13 AM in response to Jaesim

Something to think about→Don't use VPN - GITHUB


There are two legitimate purposes for using VPN:


  • To allow access to a private network such as a school or business when you are not on site. 
  • To allow access outside of a country with a repressive government that has restricted Internet access. (This has suddenly become more important)


Any other use is risky, and can lead to problems like the one you encountered. VPN disguises your location by making you appear to be somewhere else in the world. But you usually can’t control that “somewhere else”, and if it is in a location that an app isn’t approved for the app won’t work. Plus the fact that the provider of the VPN knows everything about you and your location, as well as what sites you access through the VPN. So you are totally dependent on the VPN provider’s honesty. As a start, if the VPN is free, DON’T USE IT. The provider has to make money somehow, and if you aren’t paying them then they are selling your private data to make money. But even those that charge can’t necessarily be trusted. For example, a few years ago Avast was caught selling user browsing data. They claim they have stopped doing so. 


You don’t really need VPN when using public Wi-Fi, because all communications between your device and the servers it accesses are end-to-end encrypted.


If you want VPN for privacy about the sites you visit, that’s not a good choice as discussed; instead you should download and use the TOR browser.


With iOS 15.2 and later for iOS/iPadOS and MacOS Monterey 12.2 and later Apple now has iCloud+ Private Relay, which is not VPN, but provides a safer browsing environment than VPN, and it doesn't spy on you→About iCloud Private Relay - Apple Support

Oct 27, 2022 5:52 AM in response to drewfromsaint louis park

Follow up:

I want to detail the solution that Verizon provided in hopes that it helps others.


I explained to the customer service rep. how I had already did all of the basics and informed them that it happens in multiple locations, etc.

Reboot phone, toggle air plane, Wi-Fi and reset the iPhone (without erasing the data) to no effect. They transferred me to a regular technician and that is how it was resolved.


Since I called Verizon on a different phone, we were able to resolve the problem faster.


The technician stated that my 14 Pro Max wasn’t provisioned properly on the Verizon service and that it was a problem on their end. Something to do with an older plan that I’m on.


He reset something on his end and I had to turn off my phone until he told me to turn it back on.

When I turned the phone on, I now had 5Guw (ultra wide-band).


The problems were gone.

hope this helps.



iPhone 14 Pro Cellular Connection Issues

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