Unable to purchase using gift cards

Hello,

I'm trying to purchase an apple item using my apple balance after redeeming gift cards which covers the total cost of my purchase. However, it says "Your payment authorization failed. Please verify your information and try again, or try another payment method." Below find a screenshot. What may be the issue here?

iPhone 14 Pro Max

Posted on Sep 26, 2022 9:37 AM

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1 reply

Skydiver119

Level 9

53,495 points

Sep 26, 2022 9:44 AM in response to fathmath1206

Please contact apple directly. Only they can answer your question (this is a user to user forum so none of us can assist you with this

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Unable to purchase using gift cards

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