iPhone 14 pro troubleshooting
How do I remove the esim with factory setup? I got a 14 pro for my wife and she tried to activate it with the wrong company. Now it is stuck in a loop at the initial startup of the phone activation (where you choose wifi network, country,) then it goes to the screen that says “it may take a few minutes to activate your phone”, then goes to a screen that says “sim not supported”. I have factory reset the phone but was not given an option to keep or remove esim, and I can’t get past that screen to get into settings.
iPhone 14 Pro