Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My face id is not working i am facing problem with truth depth camera

i am facing issue with face id there’s an issue in u r iphone ability to use face id what is the solution for this

Posted on Sep 26, 2022 5:37 PM

Reply
Question marked as Best reply

Posted on Sep 26, 2022 5:46 PM

Review this guide published by Apple 👉 If Face ID isn’t working on your iPhone and 👉 If an alert says that Face ID has been disabled on your iPhone.

If the above guides do not help then it appears to be a hardware issue. Have your iPhone examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

2 replies
Question marked as Best reply

Sep 26, 2022 5:46 PM in response to Khanmahmood

Review this guide published by Apple 👉 If Face ID isn’t working on your iPhone and 👉 If an alert says that Face ID has been disabled on your iPhone.

If the above guides do not help then it appears to be a hardware issue. Have your iPhone examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

My face id is not working i am facing problem with truth depth camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.