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appstore

cannot change appstore country cuz i have credit balance? helpme

iPhone XR, iOS 16

Posted on Sep 27, 2022 12:26 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2022 12:28 AM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


1 reply
Question marked as Top-ranking reply

Sep 27, 2022 12:28 AM in response to donny122

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


appstore

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