You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone XR factory reset

hey, i have an old Iphone XR that has a broken screen i cant see anything on it, i want to sell it and i can't cuz i can't reset the phone in itunes cuz i need to turn off find my iphone in the iphone settings. i tryed logging in to find my iphone in the web but its not there, how do i factory reset my phone ?

Posted on Sep 27, 2022 3:57 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2022 4:47 AM

Hello,

You should be able to use another device to wipe the phone:

Turn off Find My iPhone Activation Lock

What to do before you sell or give away your iPhone, iPad, or iPod touch

Note: the phone is mostly worthless with a broken screen

Good luck.

1 reply

Iphone XR factory reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.