Download/update
Why is my account not letting me download or update anything??
iPhone 11, iOS 14
Why is my account not letting me download or update anything??
iPhone 11, iOS 14
What happens when you try to download or update something? Error message(s)?
See the Apple Support article(s) below.
ASC YouTube for what to do if you can’t make a purchase on your iPhone -
App Store, iTunes Store, or other Apple services - If you can't connect *
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Try a forced restart. See the section towards the end of the article.
Reset Device. -
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from the backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *
What happens when you try to download or update something? Error message(s)?
See the Apple Support article(s) below.
ASC YouTube for what to do if you can’t make a purchase on your iPhone -
App Store, iTunes Store, or other Apple services - If you can't connect *
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Try a forced restart. See the section towards the end of the article.
Reset Device. -
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from the backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *
Download/update