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Download/update

Why is my account not letting me download or update anything??

iPhone 11, iOS 14

Posted on Sep 27, 2022 6:14 AM

Reply
Question marked as Best reply

Posted on Sep 27, 2022 8:49 AM

What happens when you try to download or update something? Error message(s)?


See the Apple Support article(s) below. 


Apps won’t downloaded.  *


ASC YouTube for what to do if you can’t make a purchase on your iPhone -


App Store, iTunes Store, or other Apple services - If you can't connect   *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Best reply

Sep 27, 2022 8:49 AM in response to Sloth2001

What happens when you try to download or update something? Error message(s)?


See the Apple Support article(s) below. 


Apps won’t downloaded.  *


ASC YouTube for what to do if you can’t make a purchase on your iPhone -


App Store, iTunes Store, or other Apple services - If you can't connect   *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

Download/update

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