Game controller doesn’t work properly after the last update.
We can’t pause or go back to menu games.
the menu button bring you to the add user with date and time settings!
please fix that
Apple TV 4K
We can’t pause or go back to menu games.
the menu button bring you to the add user with date and time settings!
please fix that
Apple TV 4K
Thank you for getting back to us, js129.
From the article: Connect a wireless game controller to your Apple device - Apple Support Double check to see what your configurable buttons are set to.
"Apple TV: Go to Settings > General > Remotes and Devices > Bluetooth. Select your controller, then select Customization."
If that doesn't help, try unpairing and repairing your controller following the steps found in the bottom section of that same article.
"If the controller doesn't connect or work as expected
Support for specific buttons and features, such as a controller's audio jack or lights, varies by controller and the app you're using with it.
As mentioned in the article, you may need to contact the manufacturer of the controller for any updates. These steps have been known to help resolve issues with controllers.
Should you need further help, contact Apple Support.
Best regards.
Thank you for getting back to us, js129.
From the article: Connect a wireless game controller to your Apple device - Apple Support Double check to see what your configurable buttons are set to.
"Apple TV: Go to Settings > General > Remotes and Devices > Bluetooth. Select your controller, then select Customization."
If that doesn't help, try unpairing and repairing your controller following the steps found in the bottom section of that same article.
"If the controller doesn't connect or work as expected
Support for specific buttons and features, such as a controller's audio jack or lights, varies by controller and the app you're using with it.
As mentioned in the article, you may need to contact the manufacturer of the controller for any updates. These steps have been known to help resolve issues with controllers.
Should you need further help, contact Apple Support.
Best regards.
Hi js129,
Thank you for participating in the Apple Support Communities. If the game controller doesn't work properly, try the following steps to see if they help:
Have a great day.
Hi less,
this is not a game controller issue.
it’s a software problem.
the menu button on my game controller open the flip side window for Apple TV controls instead of going back into the menu when game play. So, you can’t pause or going back to menu in a game Play.
hope you understand
thanks
Hi both,
I have the same problem with my nimbus steel controller and now with nba2k23 I even can’t start the game as it requires to push the start button in the controller (that is not working any more as a start butto)
all sw is updated and there are no firmware update available for nimbus steel series available in my understanding
thanks
mike
Game controller doesn’t work properly after the last update.