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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Good morning.
Two months ago somebody stole my Apple Watch when I was on holiday. From few days somebody try to reset my password and restore my Apple account to use my Apple Watch. Theft is reported to the Police.
What Can I do? I do not want to lost my account.. Could you help me?
Apple Watch Series 5, watchOS 8
You might want to consider changing your Apple ID password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.
Link to contact Apple Support in the article.
Apple ID has been compromised. *
Checklist: If you want to see if anyone else has access to your device or accounts *
ASC YouTube for How to reset your Apple ID password
You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.
Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support * I suggest doing this before you change your Apple ID or password.
Apple ID -Two-factor authentication *
Two Factor Authentification availability. *
2 Factor Authentication - How to generate a recovery key. *
Apple ID - Using app-specific passwords. *
You might want to consider changing your Apple ID password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.
Link to contact Apple Support in the article.
Apple ID has been compromised. *
Checklist: If you want to see if anyone else has access to your device or accounts *
ASC YouTube for How to reset your Apple ID password
You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.
Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support * I suggest doing this before you change your Apple ID or password.
Apple ID -Two-factor authentication *
Two Factor Authentification availability. *
2 Factor Authentication - How to generate a recovery key. *
Apple ID - Using app-specific passwords. *
Lost Apple Watch
