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Concern point regarding camera

i found focus lens not smooth meanwhile suddenly plan focus to other point and when record video at low light ambient has some blur like refresh rate (black wave) if I can share video to you may be you can easily to understand, is it normal ?

iPhone 14 Pro, iOS 16

Posted on Sep 28, 2022 2:48 AM

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Posted on Sep 28, 2022 3:11 AM

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

Since your iPhone is brand new, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Sep 28, 2022 3:11 AM in response to phongsatorn

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

Since your iPhone is brand new, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Concern point regarding camera

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