Xerox Printer 6015 Ni doesn't print anymore : filter failed.

Hi,

Have you tried to reset the printing system?

Reset the Mac printing system to solve a problem – Apple Support (UK)

Add a printer on Mac – Apple Support (UK)

Was it the following driver?

https://www.support.xerox.com/en-us/product/workcentre-6015/content/143904

How is the printer connected (USB, Ethernet, or Wi-Fi)?

Thank you.

First of all, there are two similar downloads from Xerox. I assume that you have the one for N and NI (xrwc6015n_ni1019m107ml.dmg). If there is a problem with the driver as such, you may have to contact Xerox.

That appears to be a self-assigned IP address. Have you checked that the Mac computer communicates properly with the printer? Is the Ethernet printer connection via a router/switch/hub, or possibly direct?

See also the Add a network printer by its IP address section in Add a printer on Mac – Apple Support (UK).

Hi,

Thank you for the information. You have marked the topic as solved, but (based on your latest post) I assume that the problem is still there.

To begin with, does the printer work OK when not connected to a computer? For example, printing a report via the System button -> Information Pages (such as System Settings or Demo Page). Copying a document from the printer's control panel?

https://download.support.xerox.com/pub/docs/WC6015/userdocs/any-os/en_GB/user_guide_en.pdf (page 26)

Any difficulties in connection with the installation of the downloaded driver?

You mentioned Ethernet. Is the printer connected to one of the LAN ports of a (Wi-Fi) router? Have you tried another Ethernet cable? Have you tried to power cycle the router, the printer(s), and the Mac computer?

Any change if you try a USB connection? A wireless printer connection to a Wi-Fi router?

Any chance of carrying out a comparative test with another Mac (running Mojave, or an earlier or newer macOS version)? Also, does the printer work OK with a Windows computer?