My ipad will not boot up. Tried holding button but not working.
My ipad is on a black screen. I tried holding the buttons and that did not work. I also put it on charge for an hour. What can I do to get it started?
iPad, iPadOS 15
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My ipad is on a black screen. I tried holding the buttons and that did not work. I also put it on charge for an hour. What can I do to get it started?
iPad, iPadOS 15
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour - or preferably overnight. While still connected to external power, try a forced-restart:
If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour - or preferably overnight. While still connected to external power, try a forced-restart:
If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Give it a little longer on the charger. If a battery is totally down it can take a bit for there to be enough power for it to come on. (And be sure that you’re using the power brick that came with it not just a USB port or iphone charger)
If it still will not come on then they battery may have died and your best option would be to contact an authorized service provider to have them look at it.
I will try this method and see if it works. Thanks for your assistance.
I pad wont charge and turned off now even plugged in will not open and doesnt charge
My ipad will not boot up. Tried holding button but not working.