Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I hit 2 with my shift key, instead of the @ symbol I get double quote marks.

When I hit the 2 +the shift key instead of the @ symbol I get double quote marks. When I hit the single quote key and shift, I get the @ symbol. How can I fix this?


[Re-Titled by Moderator]


iMac 21.5″, macOS 12.5

Posted on Sep 28, 2022 9:34 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2022 6:13 PM

fauxpas3828 wrote:

When I hit the 2 +the shift key instead of the @ symbol I get double quote marks. When I hit the single quote key and shift, I get the @ symbol. How can I fix this?

Go to system preferences > keyboard > input sources and get rid of the item called "British PC". Instead use "British".


(British PC is for Windows keyboards)

5 replies
Question marked as Top-ranking reply

Sep 28, 2022 6:13 PM in response to fauxpas3828

fauxpas3828 wrote:

When I hit the 2 +the shift key instead of the @ symbol I get double quote marks. When I hit the single quote key and shift, I get the @ symbol. How can I fix this?

Go to system preferences > keyboard > input sources and get rid of the item called "British PC". Instead use "British".


(British PC is for Windows keyboards)

Sep 28, 2022 11:29 AM in response to fauxpas3828

Take a look at the bar of symbols at the top of your screen. Toward the right, you should see a flag indicating the region your computer (and it's keyboard) are set to use. (Mine shows the Canadian flag).


If yours does not match your region, click on it, then choose the correct flag for your region from the set of flags and other icons shown in the menu.


You can also open ther Keyboard Viewer (in the same menu) to view the effects of the modifier keys on what is typed for each of the letter and symbol keys when the modifiers are pressed.


Regards,

Barry


When I hit 2 with my shift key, instead of the @ symbol I get double quote marks.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.