Siri keeps saying "On it", "Still on it", "Something went wrong please try again"

After iOS 16, my Siri and dictation has not worked a single time, Siri keeps saying one sec, still on it, one moment, still working, and finally something went wrong please try again. I have tried:


-Cellular data only, wifi only, and both

-Restarting my iPhone SE (2nd gen)

-Resetting Network Settings

-Turning Siri off and on


Does anyone have any other advice for me? I was adjusting some settings a few days ago and dont know if that has anything to do with it either.

iPhone SE

Posted on Sep 28, 2022 6:49 PM

Reply
36 replies

Jan 6, 2023 4:13 PM in response to Jerrboyy

Hi dear all. Same issue i have on my ipad but it is scarred me and was very terible voise. Soo my ipad screen frozen and can not switch off or not open main menu and unable to unlock. I tried speak with sirri ask to her unlock my ipad. She said can not to do it. My siri is Turkish language. And ask her open youtobe. After siri said that i need to unlock ipad. Soo she use camera face and ipad unlocked but unable to use there yellow screen and frozen can not open main menu. I asked again open youtobe. She said wait a second. And again said i am sorry can not open youtub. I asked again open youtube. Then she said with scarry voise and it was man vosie very scarred voise wait a second. I wait for then said same scarred voise "i am working on it" it was very terrible vois. Then i switched off mobile and wifi internet. Wait and agan try same situation. After it i take out nomber from ipad wait about 10 minute. Then again tried. Same situation screen not unlocked. Ask to siri. Again youtube again she unlock then i try to fors restart. And then switched off and open now all thing is normal. But please some body tell me what a voise was the man said with scarred voise "WAIT A SECONDS" "I AM WORKING ON IT"

Feb 9, 2023 8:39 AM in response to Jerrboyy

I can attest that switching Siri’s voice to UK instantly fixed my problem.


Previously I had trouble shooted by

-restarting phone

-updated my IOS16

-reset the phone


none of those steps had fixed my issue of Siri not working on my phone or with my apple car play. So try the UK Siri for now until they patch this IOS16 issue

Feb 9, 2023 6:02 PM in response to Jerrboyy

Hi! I used to have this same problem as well. However, I recently freed up like 30 gigabytes of storage on my completely full iPhone 12, and updated it from iOS 16.1 to 16.3, and magically Siri started working just fine again.


I have no idea why that may have helped fix it. Maybe it has something to do with the RAM or the cache?


Hopefully Siri starts working for you again!

Siri keeps saying "On it", "Still on it", "Something went wrong please try again"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.