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I can't open my iphone

I am trying to help my auntie she lost her password


Posted on Sep 28, 2022 7:30 PM

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Posted on Sep 28, 2022 7:38 PM

Are you referring to her Apple ID password, or the passcode used to open the iPhone? It mades a difference in what to do. If your device meets the qualifications here, you can do it without a computer. How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support

If the device does not meet these qualifications, then you will need to use the instructions here, If you forgot your iPhone passcode - Apple Support


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Question marked as Best reply

Sep 28, 2022 7:38 PM in response to manpreet78

Are you referring to her Apple ID password, or the passcode used to open the iPhone? It mades a difference in what to do. If your device meets the qualifications here, you can do it without a computer. How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support

If the device does not meet these qualifications, then you will need to use the instructions here, If you forgot your iPhone passcode - Apple Support


I can't open my iphone

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