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I can't install apps in the app store

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iPhone 12, iOS 16

Posted on Sep 28, 2022 11:06 PM

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1 reply

Sep 30, 2022 3:23 PM in response to klim2022

Greetings klim2022,


There appears to be an issue with your payment method. You will need to update your payment information or add a new one, by completing the steps below:

1. Use your device to check your payment information. You might see red text that explains why the payment method can't be charged.
iPhone showing three payment methods, with one credit card marked as failed.

2. If your card was declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.

3. Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.

If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method.

See which payment methods are accepted in your country or region.

More details here: If your payment method is declined in the App Store or iTunes Store



Take care!


I can't install apps in the app store

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