Connectivity issues after updating to iOS 16

Question

Level 1

4 points

Connectivity issues after updating to iOS 16

Hi,

I have had an issue with my phone after upgrading to iOS 16 where all network connectivity stops working regularly. Both Wifi and cellular connections stop connecting to the internet and the only way to get it back online is by restarting the phone.

I have tried activating airplane mode for a while and deactivating without success. I have also tried resetting all network settings without fixing the issue.

The issue appears once or twice a day every day since upgrading. Do anyone know what the problem might be? And if you know a fix for it, that would be great

iPhone 13

Posted on Sep 29, 2022 3:07 AM

Reply

Answer 1

Best reply

AnnieL2

Community Specialist

Sep 30, 2022 4:42 PM in response to Layz-b

Greetings Layz-b,

Please be sure you’ve installed all iOS incremental updates. The current version is iOS 16.0.2. If you have any VPN or security software installed, let’s temporarily remove it, restart your iPhone and test connectivity, to be sure there isn’t anything interfering. Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues

Then please tell us whether you notice this happening in specific apps, at the same time each day, in the same location, etc. Anything that might help to further isolate.

Thanks.

Reply

Answer 2

Layz-b Author

Level 1

4 points

Oct 6, 2022 7:04 AM in response to AnnieL2

Thanks for your answer AnnieL2,

It seems that the problem came from my VPN app. I uninstalled Express VPN and the problem hasn't returned for several days now.

Thanks!

Reply

Connectivity issues after updating to iOS 16

Similar questions