Is it possible to do Data traffic when Data Mobile is off

Hello

I have a question related to one issue that I have with my supplier Orange Romania! Last month I was on holiday on Switzerland and when I left from there, going to Greece I switched off Data Mobile on my IPhone 12 ProMax. Passing through Serbia, which is not in Eu, it seems that I made data traffic 82,39MB! I used all the time google maps with offline maps. Orange told me that IPhone is using data mobile even I chose to close Data mobile! Is it possible? Google can use Data mobile even I chose to close Data mobile from my phone ?

thank you!

iPhone 12 Pro Max, iOS 16

Posted on Sep 29, 2022 3:04 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2022 3:53 AM

  • If you're using an Exchange ActiveSync account, it may continue to use mobile data even if you've turned it off for Mail and Calendar. To see the mobile data usage of your Exchange ActiveSync account, go to Settings > Mobile Data > System Services.


How sure are you that the 82,39MB of mobile data usage was after the mobile data was disabled by you on your device? Maybe the data consumption got refreshed by iPhone. What you see on iPhone mobile data usage is only indicative and for reference. What your Carrier charges you may not match with this data always.


Contact your service provider to get the most accurate mobile data usage from a current period. 

1 reply
Question marked as Top-ranking reply

Sep 29, 2022 3:53 AM in response to GigiNelu

  • If you're using an Exchange ActiveSync account, it may continue to use mobile data even if you've turned it off for Mail and Calendar. To see the mobile data usage of your Exchange ActiveSync account, go to Settings > Mobile Data > System Services.


How sure are you that the 82,39MB of mobile data usage was after the mobile data was disabled by you on your device? Maybe the data consumption got refreshed by iPhone. What you see on iPhone mobile data usage is only indicative and for reference. What your Carrier charges you may not match with this data always.


Contact your service provider to get the most accurate mobile data usage from a current period. 

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Is it possible to do Data traffic when Data Mobile is off

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