You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Vestan Pance Author

Level 2

256 points

iPhone 14 Pro - intermittent Wifi

Hi anyone else experiencing this issue - when connected to Wi-Fi I get this occasional issue where my phone sort of stops / pauses - it happens in web pages in safari or chrome which stop loading completely; or an app which fails to load or refresh content. It’s intermittent but getting to the point where I’m switching off Wi-Fi and relying on 5G. The issue does not reoccur in 5G. I’m on iOS 16.0.2.

Steps I’ve taken to fix this issue include:

1) Switching Wi-Fi off and on

2) Switching iPhone on / off

3) Restarting iPhone

4) Reset network settings to factory

5) Removed iPhone from network and rejoining

6) Reset Wi-Fi Network

7) Clearing cache and settings in Safari & Chrome

Thanks

iPhone 14 Pro

Posted on Sep 29, 2022 4:08 AM

Top-ranking reply

JBCorne

Level 1

19 points

Posted on Dec 25, 2022 4:15 PM

I’m horribly disappointed with my iPhone 14 pro. Started off with the useless move to iOS app that didn’t migrate most of my messages and photos. Then the iMessage and Wi-Fi issues that everyone else is reporting. I trusted that the iOS updates would fix it, but they have not addressed any of it. I’ve followed all the fixes to no avail. I would have returned this brick of uselessness within the 14 days but I was told that the iOS fixes would be forthcoming to address these issues. Still nothing. I’m just waiting for the class action suit to remedy some of this. I might just sell it and go back to a Samsung Galaxy. My super old S7 works perfectly on the same Wi-Fi network that my 14 pro refuses to work on. $1200 not well spent.

View in context

Similar questions

80 replies

Jan 1, 2023 2:48 AM in response to Lawrence Finch

It happens everywhere I go where I use Wifi

Jan 6, 2023 7:52 AM in response to TheoriginalPendy

Do you have VPN installed? From reading this thread other users have fixed a Wi-Fi problem by deleting their VPN profile and app.

cla21

Level 1

8 points

Jan 8, 2023 5:24 AM in response to Lawrence Finch

I don't have any vpn, also its not connected or on in settings.

Jan 8, 2023 7:12 AM in response to cla21

How about antivirus apps? “Cleaner” apps?

Jan 9, 2023 1:18 PM in response to Rob_H1

I had the same problem with my 2 month old iPhone 14 pro.

I tried all the ideas above snd finally got results by upgrading the software.

cathkit

Level 1

8 points

Jan 10, 2023 5:44 AM in response to Vestan Pance

Thank you for this advice. I uninstalled my VPN and my 14 connects without an issue to the home wifi

Jan 11, 2023 10:21 AM in response to Philip Wilson

After a week - my fix of restoring the network settings - continues to work.

Phew!

Mattag29

Level 1

8 points

Jan 11, 2023 11:14 AM in response to timothyfrommendota heights

There was a firmware update for the AX11000, and fingers crossed, I have not had the issue since the update.

Jan 12, 2023 5:39 PM in response to Vestan Pance

I never had trouble with the VPN before either, but the Verizon service person took it off completely and now my phone is working fine.

sajidDXB

Level 1

8 points

Jan 18, 2023 9:10 PM in response to Vestan Pance

I am having same issue with WiFi connectivity from day one in my iPhone 14 pro max. I have another phone iPhone XS it’s has no issue for same WiFi network.