Photos

I took photos today on my iPhone 12 and when i got home to look at them some are all white blank photos that say no camera or lens information, i’ve restarted my phone 3 times, changed settings in my photos to keep originals etc and nothing is helping not sure what to do. Anyone have any similar issues and how to resolve?


This is what it looks like

iPhone 12, iOS 15

Posted on Sep 29, 2022 5:36 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2022 7:03 AM

The info panel for your image IMG_5427

is showing a cloud with an exclamation point. This is usually shown, if there is a lack of free storage on your iPhone and the image file cannot be downloaded from iCloud because of a lack of free storage.

You may want to check the available free storage on your iPhone and in iCloud and free some storage on the device, if possible.


4 replies
Question marked as Top-ranking reply

Sep 29, 2022 7:03 AM in response to teannarose

The info panel for your image IMG_5427

is showing a cloud with an exclamation point. This is usually shown, if there is a lack of free storage on your iPhone and the image file cannot be downloaded from iCloud because of a lack of free storage.

You may want to check the available free storage on your iPhone and in iCloud and free some storage on the device, if possible.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.