The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Home05- Author

Level 1

4 points

i have erased my old my. How do i know if i celaned it out properly before shipping it out.

I have erased the information from my old my phone. How do I know if I cleaned it out properly before shipping it out?

Posted on Sep 29, 2022 6:26 AM

Top-ranking reply

Phil0124

Community+ 2026

Level 10

242,530 points

Posted on Sep 29, 2022 8:14 AM

If you followed the steps there and it's back to the "Hello" screen, then it's been completely erased. There's no info left. If you see any other screen but the "Hello" screen, then it's not been correctly erased.

View in context

i have erased my old my. How do i know if i celaned it out properly before shipping it out.

Similar questions