My camera says unknown part and I am not sure how to get this resolved
I need help with my camera stating it is an unknown part. I purchased this phone as a brand new iPhone through Verizon.
iPhone 13 Pro Max, iOS 15
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I need help with my camera stating it is an unknown part. I purchased this phone as a brand new iPhone through Verizon.
iPhone 13 Pro Max, iOS 15
If the purchase is recent, return it for a refund A.S.A.P.
The unknown part error is as important as the Check Engine light in your car.
—It needs to be serviced A.S.A.P.—
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
If the purchase is recent, return it for a refund A.S.A.P.
The unknown part error is as important as the Check Engine light in your car.
—It needs to be serviced A.S.A.P.—
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
I have been talking with Verizon and they stated since my phone is under warranty that you guys would have to send me a new one and not Verizon. I don’t want to be in the middle of this. I just want my phone replaced.
I am in Mexico on vacation so how do I go about getting this resolved. Do I need to submit through apple?
You had previously stated the purchase from Verizon, so visit a Verizon store A.S.A.P. for the return.
Verizon sold you a returned damaged device, return it to them.
Please let me know if you can send me a new phone. Verizon is stating you have to send a new one
My camera says unknown part and I am not sure how to get this resolved