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Your purchase could not be completed?

Well, ive tried my best to do every trick youtube has told me to do, nothing has worked.

For example: signing in and out of iCloud account.

Restarting Apps/Phone

Making sure i have the right billing info

etc.

reaching out to other people who might know how to solve this problem..

im also using a gift card not a credit card. Someone please help? Need suggestions. Thanks.

Posted on Sep 30, 2022 12:31 AM

Reply
1 reply

Sep 30, 2022 4:32 AM in response to Ellie_014

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

You have funds on your Apple ID balance. 


When redeeming a gift card, the amount will be credited to your (1) Apple ID balance and (2) you need to set your Apple ID balance as your default payment.


1.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2)

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.

 

Your purchase could not be completed?

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