hello,
I have a problem in my phone it appear an alert "Home" would like to send you critical alerts "
how I can solving this.
in addition it's not responding to anything so I can't power off my phone
[Re-Titled by Moderator]
iPhone 12, iOS 16
i had this situation happen on my iphone 12 pro last night. totally froze everything up. i tried to restart with pressing the volume up and volume down and then the side button to get the apple logo but no success. what can i try now??
i had this situation happen on my iphone 12 pro last night. totally froze everything up. i tried to restart with pressing the volume up and volume down and then the side button to get the apple logo but no success. what can i try now??
Hey, I know this issue, it can be easily solved by force restarting your iPhone, Press volume up ( release immediately ) then down ( same way ). After this hold the side button until you see apple logo, this will fix the glitch. You can also see a detailed guide on this: How to Fix iPhone stuck on Home Critical Alerts for more info and detailed steps, however the force restart will do the trick for you.
It does not work for the 15 pro.
nothing can be actioned. And the pop up does not go away.
pressing an holding the volume and side button only calls emergency.
please help.
Hi! It works for me. Just follow the steps below. DO NOT release the side button until the Apple logo appears.
This just happened to my husbands phone, try this!!
quick press volume up
quick press volume down
then HOLD the lock screen button.
it should pop up on the screen to slide to power off. DONT LET GO OF LOCK BUTTON.
keep holding the lock screen button until your phone cuts off.
then power on. worked for us! super weird issue though!
iPhone stuck on Home Critical Alerts
hello,
I have a problem in my phone it appear an alert "Home" would like to send you critical alerts "
how I can solving this.
in addition it's not responding to anything so I can't power off my phone
i was trying to airdrop something to my friend on his phone and suddenly the 13 pro max of my started bringing critical alert on the screen and the phone stop pressing it was unable to off and neither can’t be touched
I had this exact problem as well. This is how I fixed it and it worked perfectly:
My sons mini iPhone 13 looks like this and is frozen we can’t even turn it off to reboot.
I was on my phone and i accidental press a home buttom type of thing so i was saying do not allow to them an dwhen the Home critical alrtes notification poped up i pressed do not allow i even tried to force restart it an dthat didnt work my screen stayed on for hour and woulnt turn off and after it turned off so i dont know what to do what should i do
I did and nothing showed up I did it like 5 times and it did not work
my phone its not working because the home critical alerts
Hello Ramadar16,
Welcome to Apple Support Communities!
If we understand your post correctly, you're getting critical alerts that you want to shut off and your phone is frozen and won't power off. We're happy to help!
For the issue with your phone being frozen let's follow these steps:
If your screen is black or frozen
Follow the steps for your device.
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button until you see the Apple logo.
If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
If your phone still doesn't turn on, contact Apple Support.
On your iPhone 7 or iPhone 7 Plus
Press and hold both the side button and the volume down button until you see the Apple logo.
If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
If your phone still doesn't turn on, contact Apple Support.
On your iPhone 6s and earlier, including iPhone SE (1st generation)
Press and hold both the Home button and the side button or the top button until you see the Apple logo.
If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
If your phone still doesn't turn on, contact Apple Support.
If your iPhone turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
Select your iPhone on your computer.
While your iPhone is connected, follow these steps:
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.
Keep holding the buttons until you see the recovery mode screen.
When you get the option to restore or update, choose Update.
Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.
If you need more help
Contact Apple Support to set up service.
If your iPhone won't turn on or is frozen
To turn off the critical Alerts follow these steps:
Launch the Settings app on your iPhone or iPad.
Tap Notifications.
Select the app from the list that you want to enable/disable Critical Alerts for. In your case look for the application Home in the list.
Toggle the Critical Alerts switch on/off.
Thank you for using Apple Support Communities.
Take care!
You can restart your phone and get rid of the pop up if you follow these steps - HOLD the side button (step 3) for about 10-15 seconds:
iPhone stuck on Home Critical Alerts
