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User profile for user: Andrea Bondi
Andrea Bondi Author
User level: Level 1
0 points

Multi-page Tiff attachments and iPad

Hello,
I like very much The ipad,and i use IT everywere is possible:from browsing The web to writing emails,from playing games to listening to music.
But there's a big problem:i can't read multi-page tiff that I use very much within my enterprise.
I can only read The first page of these files,other pages seems to not exist.
I've made many tries:installing readdle docs and other applications didn't solve The problem (also these applications showed only The first page) and both mail application and gmail browser client show a question mark as attached file in preview, i can download this as image but still I can only see The first page.

Did anybody managed to solve The problem? Google didn't... 😟
Thank you very much!

Andrea

IPad, iPhone OS 3.1.3

Posted on Aug 13, 2010 2:38 AM

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30 replies
User profile for user: Community User
Community User

Oct 4, 2010 10:03 AM in response to Philly_Phan

I have the same problem, i use it to get fax as a tif on my I Pad to read it in the car. Sometimes i get 20 Pages in 1 Mail.
Other Employers use the Blackberry, and can read the tiff's. There is no other option - only tiff. I have test it with PDF Reader Pro, but it doesent work with the mail and attachment together.
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User profile for user: nickposh
nickposh
User level: Level 1
8 points

Oct 12, 2010 11:15 AM in response to Andrea Bondi

I too would like a solution to viewing multi-page .tif on the iPad/iPhone. The .tif format is standard to my govt. agency and will not be changed for quite a while. Microsoft Document Imaging is used to scan, and Laserfiche is used for storage. I hate having to convert the docs to .pdf format before sending to iPhone. It would be nice to immediately access the files in the field. I'm delaying buying the iPad until I can view multipage .tifs on the device.
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User profile for user: fausto med
fausto med
User level: Level 1
0 points

Nov 26, 2010 1:56 AM in response to Andrea Bondi

The problem is to be ABLE TO SEE A FAX ON EMAIL, very important point for business mobility, that is not still possible because IPAD do not allows to see the multipage tiff format. Usually it is possible to see only the first page and one cannot read the other pages of the fax. Should be available an apps that allows the download of the email attachment, the storage and even the renaming of the file for archiving purposes. Anybody have a solution? Many people I think are waiting the Apple to find a solution for this problem.
Thank You

Fausto
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User profile for user: craigyj
craigyj
User level: Level 1
4 points

Dec 17, 2010 9:09 AM in response to fausto med

we use sbs2003 which is a common server for many businesses. the microsoft fax console automatically uses .tiff files to email faxes. there is no way that I know of to convert it to pdf or other format. This is a huge problem - same for iphone. The problem is to be ABLE TO SEE A FAX ON EMAIL, Cant believe that nobody has a solution yet!!! There must be a work around that I am not aware of. Help!
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User profile for user: MrIntl
MrIntl
User level: Level 1
4 points

Dec 18, 2010 4:18 PM in response to Andrea Bondi

+1 My iPhone and iPad both have this issue. All of my faxes come in as .tif files. There are even times where I can't view the first page of the file, much less the additional pages. This is an integral part of my business, yet my iPad and iPhone are sorely lacking in the ability to see these files. Should be like my Mac mail app where I can actually see the attachment and open with a 'Preview' like program.
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User profile for user: johnmci
johnmci
User level: Level 1
4 points

Jan 2, 2011 7:36 PM in response to craigyj

Actually as the author of Fax Reader we opened a official problem/engineering report with Apple about the issue, and were advised the Mail engineering team actually DID NOT have any trouble tickets open in how Mail deals with TIFF documents. They must be deaf? Given that maybe someday they will offer a FIX based on our paid for engineering ticket. But you are welcome to wait forever? for them to offer up a fix. Good luck with that decision, your lawyer might offer up a one of these stupid document and charge you $4.95 a page for the offer. PDF ? Ya we've an app TOO for that!
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Multi-page Tiff attachments and iPad

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