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updated to a 1Phone 12 from an iPhone 7. Did the back up and switched the sins card from the 7 to the 12. iMessages won't work to non iPhone users. In settings there is a message that says activation failure. Do I need a new sim card?

Updated to an iPhone 12 from an iPhone 7. Did the back up and switched the sims card from the 7 to the 12. Registered with our carrier. But iMessages won't work to non iPhone users. In settings there is a message that says activation failure. Do I need a new sim card? Or how can I fix this?

Posted on Oct 1, 2022 6:55 AM

Best reply

lobsterghost1

Level 10

142,628 points

Posted on Oct 1, 2022 7:02 AM

Start with the information in this link --> If you can’t turn on or sign in to iMessage or FaceTime - Apple Support

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updated to a 1Phone 12 from an iPhone 7. Did the back up and switched the sins card from the 7 to the 12. iMessages won't work to non iPhone users. In settings there is a message that says activation failure. Do I need a new sim card?

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