I can still receive Facetime call when Do Not Disturb is on.

Question

Level 1

4 points

I can still receive Facetime call when Do Not Disturb is on.

IOS 16.0.2. Do Not Disturb (or Sleep or anything else) is on. I can receive Facetime call from others, while "app allowed" for notification is empty.

iPad 2, iOS 9

Posted on Oct 1, 2022 7:46 AM

Answer 1

Top-ranking reply

nbotros

Community Specialist

Oct 2, 2022 5:16 PM in response to ourz88

Hello ourz88,

Welcome to Apple Support Communities. To get started, please make sure that no one is set to bypass during Focus. Let's make sure it's not a time sensitive notification, and if it is, please turn that feature off, and nothing is filtered as explained in the following links:

Set up a Focus on iPhone - Apple Support

Allow or silence notifications for a Focus on iPhone - Apple Support

We hope this information is useful. Kind regards.

Answer 2

Shichimi

Level 4

3,250 points

Oct 2, 2022 5:48 PM in response to ourz88

There is a setting that allows a second call within three minutes to ring through. Could this be a setting you need to change?

Answer 3

Rob_H1

Community Specialist

Oct 2, 2022 6:53 PM in response to ourz88

Thank you for the reply ourz88!

If you have already followed the information we provided you in our previous message, please reach out to Apple directly to investigate:

Get Support

Cheers!

Answer 4

ourz88 Author

Level 1

4 points

Oct 2, 2022 5:27 PM in response to nbotros

I did some experiments. I found that the reason could be Sleep mode. Sleep mode is automatically on at night in my iPhone. Facetime will ring even if the notification is set to be not allowed. It must be a bug.

Answer 5

ourz88 Author

Level 1

4 points

Oct 2, 2022 6:00 PM in response to Shichimi

You got the correct answer. Thank you! Allowing repeat call setting was off for Do Not Disturb actually. But it automatically switched to Sleep mode when my sleep time had come. I don't know how to fix it.

I can still receive Facetime call when Do Not Disturb is on.

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