You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to log-in....

Good afternoon. I am unable to log in on my Mac. I restarted, shut down.... and when I enter the password, the reset option does not come up, nor does the question mark. How can I get into my computer and or change the password? Help! Thank you, Andrea


MacBook Pro 13″, macOS 11.3

Posted on Oct 1, 2022 11:41 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2022 2:54 PM

https://support.apple.com/en-us/HT202860


see this link and follow the instructions provided


1 reply

Unable to log-in....

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.