my apple watch can't update to the new version

apple watch Unable to update and can't start it up



Apple Watch Series 3, watchOS 8

Posted on Oct 1, 2022 12:39 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2022 9:08 AM

Hello shanti115,


To help us better assist you, can you let us know more about the issue? Is your Apple Watch not powering on at all now?


If your Apple Watch isn't powering on, the link you came from has some information that can help with that issue: If your Apple Watch won't charge or it won't turn on


If your Apple Watch is now powered on, but it's unable to update, please check out the details from the "If you need help updating" part of this link, which explains what to do if you have trouble updating: Update your Apple Watch


If you need help updating

Try these steps:

1. Make sure that your Apple Watch connects to its charger
2. Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
3. Restart your paired iPhone.
4. Try to start the update again. 

If the update won't start, open the Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again.

Learn what to do if you see 'Cannot Install Update' when updating Apple Watch.


Thanks!

2 replies
Question marked as Top-ranking reply

Oct 3, 2022 9:08 AM in response to shanti115

Hello shanti115,


To help us better assist you, can you let us know more about the issue? Is your Apple Watch not powering on at all now?


If your Apple Watch isn't powering on, the link you came from has some information that can help with that issue: If your Apple Watch won't charge or it won't turn on


If your Apple Watch is now powered on, but it's unable to update, please check out the details from the "If you need help updating" part of this link, which explains what to do if you have trouble updating: Update your Apple Watch


If you need help updating

Try these steps:

1. Make sure that your Apple Watch connects to its charger
2. Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
3. Restart your paired iPhone.
4. Try to start the update again. 

If the update won't start, open the Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again.

Learn what to do if you see 'Cannot Install Update' when updating Apple Watch.


Thanks!

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my apple watch can't update to the new version

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