You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unknown app

I see an unknown app in my iPhone.

it is visible in the list of apps that uses “cellular” data

I cannot locate and remove it.

how can remove it?

Posted on Oct 1, 2022 8:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2022 12:45 AM

Use App Library to search that unknown app, see this Apple article:

Organize the Home Screen and App Library on your iPhone

Organize the Home Screen and App Library on your iPhone - Apple Support           


If you have find the app, tap & hold on the app, then drag to the Home screen & drop it.

Then see -> Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

 



1 reply
Question marked as Top-ranking reply

Oct 2, 2022 12:45 AM in response to cem265

Use App Library to search that unknown app, see this Apple article:

Organize the Home Screen and App Library on your iPhone

Organize the Home Screen and App Library on your iPhone - Apple Support           


If you have find the app, tap & hold on the app, then drag to the Home screen & drop it.

Then see -> Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

 



Unknown app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.