Update my iPhone

My download and install is greyed out please can you resolve it

iPhone 11 Pro Max, iOS 14

Posted on Oct 2, 2022 12:04 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2022 12:20 AM

Hi there,

There can be several reasons why your iPhone is not updating. Please ensure that the iPhone meet these three important requirements below.


  1. The iPhone's battery percentage is above 50%.
  2. Check your iPhone's available storage.
  3. Review your internet connectivity.


If you still cannot update your iOS Device, check this useful article which may provide some assistance for updating your iOS device.


All the best,

Mo

1 reply
Question marked as Top-ranking reply

Oct 2, 2022 12:20 AM in response to WinnieGold

Hi there,

There can be several reasons why your iPhone is not updating. Please ensure that the iPhone meet these three important requirements below.


  1. The iPhone's battery percentage is above 50%.
  2. Check your iPhone's available storage.
  3. Review your internet connectivity.


If you still cannot update your iOS Device, check this useful article which may provide some assistance for updating your iOS device.


All the best,

Mo

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