Update my iPhone
My download and install is greyed out please can you resolve it
iPhone 11 Pro Max, iOS 14
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Best reply
Hi there,
There can be several reasons why your iPhone is not updating. Please ensure that the iPhone meet these three important requirements below.
- The iPhone's battery percentage is above 50%.
- Check your iPhone's available storage.
- Review your internet connectivity.
If you still cannot update your iOS Device, check this useful article which may provide some assistance for updating your iOS device.
All the best,
Mo