My iPad Pro 2021 is not charging
My iPad Pro 2021 is not charging. I did all the steps like restarting and using another cable and adaptor but it is not charging. What do I need to do?
[Re-Titled by Moderator]
As described, you may have already followed the correct diagnostic steps - but in case something may have been missed…
Verify that the USB-C has no visible dirt or obstruction. While older Lightning ports are quite robust, USB-C ports are internally quite fragile and are easily damaged; if using a probe to dislodge a foreign body, be sure to use a fine non-metallic probe. Ideally, this task should be entrusted to an Apple technician.
Otherwise, these support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.
Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).
If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
