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Your payment method was declined. Update it or add a new payment method and try again.

I can’t pay for Apple Music it keeps saying this!!

“Your payment method was declined. Update it or

add a new payment method and try again”

iPhone 13, iOS 15

Posted on Oct 3, 2022 12:19 AM

Reply
1 reply

Oct 4, 2022 2:11 PM in response to obaje256

Hello obaje256,


We see that you are getting an error message that your payment method was declined. We also noticed that you came to us from the article "Change, add, or remove Apple ID payment methods". That is a great resource, but we are going to include an additional resource with the steps below that addresses your specific error message:


  1. "Use your device to check your payment information. You might see red text that explains why the payment method can't be charged.

iPhone showing three payment methods, with one credit card marked as failed.

2.If your card was declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.

3.Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.


If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method."


If your payment method is declined in the App Store or iTunes Store - Apple Support


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