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Charging problem

hi there,


My iphone charges very poorly. When its off, it charges enough to switch on, then stops charging.


I even changed my cable, but still struggling.

iPhone 7, 15

Posted on Oct 3, 2022 4:03 AM

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Question marked as Top-ranking reply

Posted on Oct 3, 2022 4:07 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone or iPod touch won't charge, it might be a hardware (battery? charging port? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Oct 3, 2022 4:07 AM in response to mavis292

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone or iPod touch won't charge, it might be a hardware (battery? charging port? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Charging problem

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