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mavis292 Author

Level 1

4 points

Charging problem

hi there,

My iphone charges very poorly. When its off, it charges enough to switch on, then stops charging.

I even changed my cable, but still struggling.

iPhone 7, 15

Posted on Oct 3, 2022 4:03 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Oct 3, 2022 4:07 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone or iPod touch won't charge, it might be a hardware (battery? charging port? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Charging problem

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