Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i haven’t received my refund and it’s been 30 days

how do i receive my refund? it’s saying it’s been refunded on apple store

iPhone XR, iOS 15

Posted on Oct 3, 2022 8:13 AM

Reply
Question marked as Best reply

Posted on Oct 3, 2022 8:18 AM

See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

1 reply
Question marked as Best reply

Oct 3, 2022 8:18 AM in response to i_needhelp__1

See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

i haven’t received my refund and it’s been 30 days

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.