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I kept being charged in my credit card even though there is no recorded transaction about it

And it is always charged twice, and I don't know where it's coming from since it is not being recorded in my purchase history

iPhone 4s, iOS 9

Posted on Oct 3, 2022 10:46 AM

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Question marked as Best reply

Posted on Oct 3, 2022 10:52 AM

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


How to cancel a subscription from Apple

If you want to cancel a subscription from Apple – Apple Support (UK) 


If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)


If you see an unexpected charge: 

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.


❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


Click here for more support and assistance.

 


1 reply
Question marked as Best reply

Oct 3, 2022 10:52 AM in response to angry_ios_user

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


How to cancel a subscription from Apple

If you want to cancel a subscription from Apple – Apple Support (UK) 


If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)


If you see an unexpected charge: 

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.


❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


Click here for more support and assistance.

 


I kept being charged in my credit card even though there is no recorded transaction about it

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