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iMessage

I keep getting this message and can’t sign in


unable to contact the iMessage server



iPad Air, iOS 12

Posted on Oct 3, 2022 12:29 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2022 1:47 PM

See the Apple Support article(s) below.


If you can’t turn on or sign in to iMessage or FaceTime.  *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Top-ranking reply

Oct 3, 2022 1:47 PM in response to Cpl2021

See the Apple Support article(s) below.


If you can’t turn on or sign in to iMessage or FaceTime.  *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

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