iMessage
I keep getting this message and can’t sign in
unable to contact the iMessage server
iPad Air, iOS 12
Question marked as
Best reply
See the Apple Support article(s) below.
If you can’t turn on or sign in to iMessage or FaceTime. *
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Try a forced restart. See the section towards the end of the article.
Reset Device. -
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from the backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *