Hello everyone
I am facing a problem which is mostly faced by all friends using the access guided in game, when we start access guided in games such as PUBG we can’t use option button, please help with that.
regards
iPhone 11, iOS 16
Hey Zaheer012,
If the issues is only occurring with a third-party app and all other instances of Guided Access is working, then you’ll want to reach out to the app developer for support. You can use the steps here to reach out:
1. Open the App Store on your iPhone, iPad, or iPod touch.
2. Search for the app, then tap it. If you can't find it, tap the account button or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
How to contact an app developer - Apple Support
Take care.
Hey Zaheer012,
If the issues is only occurring with a third-party app and all other instances of Guided Access is working, then you’ll want to reach out to the app developer for support. You can use the steps here to reach out:
1. Open the App Store on your iPhone, iPad, or iPod touch.
2. Search for the app, then tap it. If you can't find it, tap the account button or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
How to contact an app developer - Apple Support
Take care.
It happens to me too. Usually in landscape games.
Access guided option problem
