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Please update my phone

Why is my phone not letting me update it

iPhone 7, iOS 15

Posted on Oct 3, 2022 3:27 PM

Reply
Question marked as Best reply

Posted on Oct 3, 2022 3:30 PM

You have an iPhone 7 and it can be only updated to iOS version 15.7 at this time. Nothing further. If you already have iOS 15.7 on your iPhone 7 then your iPhone is up to date. If there is a lower version of iOS on your iPhone 7 and you are having difficulty updating it, then read below:


Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

2 replies
Question marked as Best reply

Oct 3, 2022 3:30 PM in response to Kenziejbbdjf

You have an iPhone 7 and it can be only updated to iOS version 15.7 at this time. Nothing further. If you already have iOS 15.7 on your iPhone 7 then your iPhone is up to date. If there is a lower version of iOS on your iPhone 7 and you are having difficulty updating it, then read below:


Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

Please update my phone

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