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What to do if I can’t see where it says Software Update meaning the option is not there only about on the iPhone 7

Posted on Oct 3, 2022 7:46 PM

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Oct 4, 2022 7:48 AM in response to Characha

Characha wrote:

It still hasn’t help it’s a 14.8 version IPhone 7+ though


Check for a management profile, and check for a beta. I’d suspect this iPhone is managed, and updates are locked.


In iOS 15 (don’t have 14 handy to check) that’s at Settings > General > VPN& Device Management


How to uninstall iOS or iPadOS beta software - Apple Support


And if this device is supervised, yes, you’ll need to contact the organization that is supervising it. Management profiles can be removed, but a device that is supervised can only be cleared by the organization that has supervised it. A device that is supervised will have a notice posted at the top of the settings page, located at the top of the column above your name and the Apple ID settings.


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Oct 3, 2022 7:55 PM in response to Characha

iPhone 7 tops out at iOS 15.


If you don’t have the software update button, restart the iPhone, and check again. Then shut off Screen Time / Focus / Parental Controls, and confirm that the device is not managed; that no profiles are loaded, and check again.

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What to do if I can’t see where it says Software Update meaning the option is not there only about on the iPhone 7

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