You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Replacement device

I purchased the iPhone 13 Pro about 3 months ago but it got damaged during hurricane Ian and I just put in for a replacement which I'll receive in a couple of days. Will I receive a brand new device or will I receive a recertified devce?

iPhone 13 Pro, iOS 15

Posted on Oct 3, 2022 8:29 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2022 8:44 PM

MGrave0123 Said:

"Replacement device: I purchased the iPhone 13 Pro about 3 months ago but it got damaged during hurricane Ian and I just put in for a replacement which I'll receive in a couple of days. Will I receive a brand new device or will I receive a recertified devce?"

-------


Natural Devices:

No one on these forums would know. Assuming it's non replaceable, they'd likely give you a new phone, nonetheless.


Wish you all the best.

1 reply
Question marked as Top-ranking reply

Oct 3, 2022 8:44 PM in response to MGraves0123

MGrave0123 Said:

"Replacement device: I purchased the iPhone 13 Pro about 3 months ago but it got damaged during hurricane Ian and I just put in for a replacement which I'll receive in a couple of days. Will I receive a brand new device or will I receive a recertified devce?"

-------


Natural Devices:

No one on these forums would know. Assuming it's non replaceable, they'd likely give you a new phone, nonetheless.


Wish you all the best.

Replacement device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.