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How do I remove an administrator profile

iPad, iPadOS 15

Posted on Oct 3, 2022 8:45 PM

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Posted on Oct 3, 2022 10:12 PM

Did you purchase this iPad from a third-party? Per chance is this iPad previously owned by a school or company?


Especially if the latter is true, you will need to contact the seller. This is likely a device purchased through and enrolled in the Device Enrollment Program (DEP) and managed with a Mobile Device Manager (MDM). A device purchased through the DEP that is associated with a MDM will always re-manage itself immediately upon a restore. You cannot override this without the seller and/or company helping you out. There may or may not be an Apple ID associated with the device. If there is, the company should either have the credentials or ability to wipe them off the device.

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Question marked as Top-ranking reply

Oct 3, 2022 10:12 PM in response to authentickingboogie

Did you purchase this iPad from a third-party? Per chance is this iPad previously owned by a school or company?


Especially if the latter is true, you will need to contact the seller. This is likely a device purchased through and enrolled in the Device Enrollment Program (DEP) and managed with a Mobile Device Manager (MDM). A device purchased through the DEP that is associated with a MDM will always re-manage itself immediately upon a restore. You cannot override this without the seller and/or company helping you out. There may or may not be an Apple ID associated with the device. If there is, the company should either have the credentials or ability to wipe them off the device.

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