Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I reset my passcode to update my phone?

I’m trying to update my phone. How do I reset my passcode

iPhone 11, iOS 15

Posted on Oct 3, 2022 9:10 PM

Reply
Question marked as Best reply

Posted on Oct 3, 2022 9:20 PM

danita180 Said:

"How do I reset my passcode to update my phone?: I’m trying to update my phone. How do I reset my passcode"

-------


Troubleshooting a Forgotten Passcode:



Reset the Passcode:

Refer to the link provided atop this post.


If you iPhone is locked, read the following...

Troubleshooting a Locked iPhone:

Your iPhone is locked. So, get this serviced.


Hold it Right There!


Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.
1 reply
Question marked as Best reply

Oct 3, 2022 9:20 PM in response to danita180

danita180 Said:

"How do I reset my passcode to update my phone?: I’m trying to update my phone. How do I reset my passcode"

-------


Troubleshooting a Forgotten Passcode:



Reset the Passcode:

Refer to the link provided atop this post.


If you iPhone is locked, read the following...

Troubleshooting a Locked iPhone:

Your iPhone is locked. So, get this serviced.


Hold it Right There!


Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

How do I reset my passcode to update my phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.