Download and install iOS

Kathy_1234 Said:

"Download and install iOS: Why won't it let me install the new ios update?"

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Why the Issue?: There is likely an issue connecting to Apple's servers.

For Future Reference...

Updating an iPhone:

Determining if an Update will Install:

How to do so...

A. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS 16 then it is because you iPhone does not meet the hardware requirements for this iOS version(s).

B. If Compatible...

1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

then...

2. Proceed with the Update:

• Use my User Tip:  Update your iPhone Using a Computer - User Tip

Are you trying to upgrade this iPhone 12 from iOS 15 to iOS 16?

If so, then any if of the following are true, your phone may not be able to update:

• The phone has been "jailbroken."
• The phone is running an iOS beta. If so, then you will need to remove the beta profile first.
• The phone does not have enough free space. Typically it should have at least 5GBs available to update.
• The phone is configured for either or both Low Power Mode or Personal Hotspot.
• The phone is not connected to power and it has less than 50% charge left.
• The phone is not connected via Wi-Fi to the Internet. It won't update on a cellular-only connection … unless it is on certain 5G cellular networks.
• The phone is connected via a VPN.