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My device won’t charge at all

My phone is not charging

iPhone 8

Posted on Oct 3, 2022 11:54 PM

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Question marked as Top-ranking reply

Posted on Oct 4, 2022 12:11 AM

If you already tried (to no avail) all the steps provided in the support article that led you here, it might be a hardware (battery? charging port? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Oct 4, 2022 12:11 AM in response to MMNazim

If you already tried (to no avail) all the steps provided in the support article that led you here, it might be a hardware (battery? charging port? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My device won’t charge at all

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