Visible won’t give me a pin to switch service

is There a way to unlock my phone without getting the pin I have tried and tried to get my pin from them there is apparently only one way to reach them through chat and after hours of holding the disconnect. I owe no money it was prepaid but can’t get my pin from them to switch service. I’m still making payments to apple on my phone. Help please!

iPhone 12, iOS 15

Posted on Oct 4, 2022 5:47 AM

Reply
4 replies

Oct 5, 2022 1:10 PM in response to Stretch2far

Hi Stretch2far,


The only way to unlock your iPhone is by completing the steps listed here: How to unlock your iPhone for use with a different carrier - Apple Support that are listed below.


Contact your carrier
1. Only your carrier can unlock your iPhone. Contact your carrier and request an unlock. Your account might need to meet requirements for unlocking. After you submit the request, it might take a few days to complete. Contact your carrier to check the status of your unlock request.
2. After your carrier confirms that they unlocked your iPhone, follow the steps below. 


Best regards.

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Visible won’t give me a pin to switch service

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