Hello im trying to use 2 sim cards but my iphone do not have the cut on the tray in the bottom side to make room for the second esim , what can I do?

Hello im trying to use 2 sim cards but my iphone do not have the cut on the tray in the bottom side to make room for the second esim , what can I do?

iPhone 13 Pro Max, iOS 15

Posted on Oct 4, 2022 3:31 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2022 3:36 PM

See the following from Using Dual SIM with two nano-SIM cards - Apple Support

In China mainland, Hong Kong, and Macao, certain iPhone models feature Dual SIM with two nano-SIM cards.

Was your iPhone 13 Pro Max purchased in one of those locations?


If not, you use one SIM card and one eSIM. See: Using Dual SIM with an eSIM - Apple Support

or if purchased in the U.S. you use 2 e-SIMS.

1 reply
Question marked as Top-ranking reply

Oct 4, 2022 3:36 PM in response to Luzelena_garcia

See the following from Using Dual SIM with two nano-SIM cards - Apple Support

In China mainland, Hong Kong, and Macao, certain iPhone models feature Dual SIM with two nano-SIM cards.

Was your iPhone 13 Pro Max purchased in one of those locations?


If not, you use one SIM card and one eSIM. See: Using Dual SIM with an eSIM - Apple Support

or if purchased in the U.S. you use 2 e-SIMS.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hello im trying to use 2 sim cards but my iphone do not have the cut on the tray in the bottom side to make room for the second esim , what can I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.