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My red iPhone 14 appears as an red iPhone 7 with question mark in Finder

So I recently upgraded to an iPhone 14 last Friday and I plugged into my MacBook Pro and it shows up as an iPhone 7 with a question mark but knows that it’s an iPhone 14. Both of my devices are up to date and I clear caches on my MacBook Pro and issue still remains, how do I fix this?

MacBook Pro 13″, macOS 12.6

Posted on Oct 4, 2022 9:10 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2022 2:11 AM

Was the iPhone 14 originally setup from a Backup of the iPhone 7 ?


Compare - had an iPhone 12 Mini and the backup of the iPhone 12 Mini was entitled iPhone 12 Mini.


When I originally setup the iPhone 14 and used the backup to bring over all the Apps, setting, data etc, the iPhone 14 was identified as an iPhone 12 Mini and not as an iPhone 14


On the iPhone 14 >> Setting >> General >> About >> Name and adjust to the name your want appearing


If you see "Software update is required to connect to your iOS device" on your iPhone, iPad, or iPod touch - Apple Support (CA)


Sync your iPhone, iPad, or iPod using your computer and use Finder to sync the iPhone


1 reply
Question marked as Top-ranking reply

Oct 5, 2022 2:11 AM in response to sillyboy102

Was the iPhone 14 originally setup from a Backup of the iPhone 7 ?


Compare - had an iPhone 12 Mini and the backup of the iPhone 12 Mini was entitled iPhone 12 Mini.


When I originally setup the iPhone 14 and used the backup to bring over all the Apps, setting, data etc, the iPhone 14 was identified as an iPhone 12 Mini and not as an iPhone 14


On the iPhone 14 >> Setting >> General >> About >> Name and adjust to the name your want appearing


If you see "Software update is required to connect to your iOS device" on your iPhone, iPad, or iPod touch - Apple Support (CA)


Sync your iPhone, iPad, or iPod using your computer and use Finder to sync the iPhone


My red iPhone 14 appears as an red iPhone 7 with question mark in Finder

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