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User profile for user: shmcavoy
shmcavoy Author
User level: Level 1
4 points

iPhone 14 shut down while charging

My new iPhone 14 shut down completely while charging. It is now "attempting data recovery". What the heck is going on???


Posted on Oct 5, 2022 3:01 AM

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
189,162 points

Posted on Oct 5, 2022 4:19 AM

shmcavoy wrote:

My new iPhone 14 shut down completely while charging. It is now "attempting data recovery". What the heck is going on???


Can you verify your software is up to date...


Update your iDevice - The current stable release of iOS including bug fixes, is iOS 16.0.2

Update your iPhone or iPad - Apple Support



if you are stuck see—

If your iPhone won't turn on or is frozen / stuck

If your iPhone won't turn on or is frozen - Apple Support


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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
189,162 points

Oct 5, 2022 4:19 AM in response to shmcavoy

shmcavoy wrote:

My new iPhone 14 shut down completely while charging. It is now "attempting data recovery". What the heck is going on???


Can you verify your software is up to date...


Update your iDevice - The current stable release of iOS including bug fixes, is iOS 16.0.2

Update your iPhone or iPad - Apple Support



if you are stuck see—

If your iPhone won't turn on or is frozen / stuck

If your iPhone won't turn on or is frozen - Apple Support


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iPhone 14 shut down while charging

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