airpods pro 2 charging case sounds shaded green color, won't toggle

Hi Briarsmoke,

Are your AirPods currently charging? If so, remove them from the charger to see if that helps. If the issue persists, restart your iPhone. Sometimes, restarting can correct unexpected behavior.

If the issue persists, reset your AirPods with these steps: How to reset your AirPods and AirPods Pro

1. Put your AirPods in their charging case, and close the lid.

2. Wait 30 seconds.

3. Open the lid of your charging case.

4. With your AirPods in your ears and connected to your iPhone, iPad, or iPod touch, go to Settings > Bluetooth, or Settings > [your AirPods], and tap the More Info button next to your AirPods. If you don't see your AirPods in Settings > Bluetooth or in Settings > [your AirPods], just go to the next step.

5. Tap Forget This Device, and tap again to confirm.

6. With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

AirPods charging cases

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone, iPad, or iPod touch. Follow the steps on your device's screen.

Best regards.